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Delivery Information

The shipping method will be selected based on your location.
If you require shipping via UPS, FedEx, TNT, or DHL, please contact us in advance so we can discuss the shipping arrangements.
Contact Email: service@3dmellow.com or sale@3dmellow.com Alternatively, you can contact customer service at the bottom right corner.

Please note that the estimated shipping time is influenced by the shipping method you choose and your location, as well as potential delays caused by other services and weather disruptions.
Even if you live abroad, don't worry! We also offer international shipping services to many countries.
Each customer is responsible for any customs fees that may arise from international shipping. Our store has no control over these fees, and you will need to declare and pay any applicable taxes yourself.

 

ADDRESS INFORMATION

Please note that it is the customer's responsibility to provide us with a correct and complete shipping address. 
If your shipping address is different from your billing address, please specify this during checkout.

ESTIMATED SHIPPING

The estimated shipping date is usually within 48 hours on business days. The shipping date is calculated based on business days and does not include weekends and holidays. Please note that special orders may require longer processing and manufacturing time.
Please note that special orders may have a longer processing and manufacturing time frame.

OUR GUARANTEE

  • We offer a 100% money-back guarantee for any quality issues.
  • Fast Shipping.
  • Safe and secure checkout methods.
  • We take pride in our products as we believe they are amazing. However, we understand that buying things online can be daunting, especially for the first time, so we offer a 100% satisfaction guarantee.
  • If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.